Switching from Horizon to InspectorData

Written by Lisa Meine, InterNACHI Master Inspector (CMI #47330) · Updated November 1, 2026

Horizon (Carson Dunlop) shuts down December 15, 2026.

Carson Dunlop announced on July 27, 2026 that it is retiring Horizon on December 15, 2026 (checked November 1, 2026). Every Horizon inspector has to move before that date. This page covers what to save first, what you will recognize in InspectorData, and how we help you move.

Get Started Email us about your Horizon move

Switching just got easier

The features you rely on in Horizon, with a modern look and faster report writing. Limitations and General Info sit in every section, and the categories down the side show exactly where you are in the report.

InspectorData report writer, Step 3: the Limitations tab open for Roof Covering Materials with three limitations picked and the line that prints in the report, the category list down the left side and the section tabs across the top
Step 3 of the InspectorData report writer, from a sample report.

What happens on December 15

  • Horizon is retired on December 15, 2026. Carson Dunlop is refocusing on training, education and franchise development. Source: Carson Dunlop announcement, July 27, 2026.
  • Carson Dunlop recommends Spectora. The two companies built a migration tool for contacts, agents, notes, drafting and comments. You are free to choose any software.
  • Old reports and photos do not move with that tool. Spectora's own guide says historical reports, report PDFs and photos do not transfer, and cannot be recovered after Horizon shuts down. Source: Spectora Horizon migration guide.
  • Horizon keeps working until then. You have time to set up your next software while you still finish reports in Horizon.

Before you leave Horizon: export checklist

Do this first, whichever software you move to. It protects you if a client, agent or insurer asks about an old inspection.

  1. Save your finished reports as PDFs. Every report you may need again for clients, agents, insurance questions or legal records.
  2. Save your photos. They are not carried over by the Spectora migration tool.
  3. Export your client and agent contacts. Your agent list is your referral business.
  4. Export your comments, Limitations and General Info lists. The wording you built over the years should come with you.
  5. Copy your agreement text, services, fees and logo. These are set up again in any new software.

What you'll recognize

If you are coming from Horizon, two things will look familiar: Limitations and General Info in every section. Both are in the InspectorData report writer for every account.

Limitations tab in every section

Each section of the report has a Limitations tab next to "+ New Comment". Pick from a list made for that section, or type your own and it is saved for your company. Limitations print in their own block in the report and the PDF.

General Info tab in every section

Each section also has a General Info tab for the facts of the house: materials, types and descriptions. Your answers print in the report.

Section of a sample InspectorData report: a General Info box with fireplace type and detector notes, a photo with its comment, and an orange Limitations block at the end of the section
From a sample InspectorData report: General Info at the top of the section, Limitations at the end.

What is different

  • The software writes the report with you. InspectorData's AI looks at your photos and writes the comment from your saved comments and its own wording. You review and edit every comment before the report goes out.
  • Nothing to install. It runs in the browser on your desktop, and on your phone or tablet with the mobile app for iPhone, Android and iPad, which has offline mode for basements and crawl spaces.
  • Illustrations: coming soon. A library of illustrations you can attach to comments is being added to InspectorData.
  • The business side is built in. Scheduling and online booking, clients and agents, digital agreements and card payments are part of the same $79/month.

Built by an inspector who still inspects

InspectorData was built by Lisa Meine, an InterNACHI Certified Master Inspector who still inspects. Limitations and General Info are in it because inspectors use them on every job.

How the move works

$79/month flat. Everything included.

1. Create your account

Set up your company, services, pricing and report template.

2. Send us your Horizon export

Email your exported files to [email protected].

3. We load it for you

We help you bring over your clients, agents and comment library, so your first report starts with your own wording.

Get Started Email us

Frequently Asked Questions

Is Horizon really shutting down?

Yes. Carson Dunlop announced on July 27, 2026 that it is retiring Horizon on December 15, 2026 to focus on training, education and franchise development. Horizon keeps working until that date.

Do I have to move to Spectora?

No. Carson Dunlop recommends Spectora and built a migration tool with them, but you can choose any home inspection software. Whichever you pick, export your old reports and photos from Horizon first, because the Spectora tool does not carry them over.

Can I bring my Horizon comments to InspectorData?

Yes. Export your comments, Limitations and General Info lists from Horizon and email them to [email protected]. We help you load your comment library, clients and agents so your first report starts with your own wording.

Does InspectorData have Limitations and General Info like Horizon?

Yes. Every section of the InspectorData report writer has a Limitations tab and a General Info tab, for every account. You pick from section-specific lists or type your own, and they print in the report and the PDF.

What does InspectorData cost?

$79 per month flat, with the AI report writer, mobile app, scheduling, clients and agents, digital agreements and payments included.

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