Support That Actually Helps
Real people who understand inspection businesses. Not scripts, not bots, not offshore call centers. When you need help, you talk to someone who's been in your shoes.
5-Star Support
Real people who understand inspection businesses. Not scripts, not bots, not offshore call centers. When you need help, you talk to someone who's been in your shoes.
5-Star Support
Ever been stuck on hold with a company that doesn't understand your business?
You have a real problem. The chatbot suggests articles that don't apply. You just want to talk to a human who understands.
You're stuck on a report that's due today. The support ticket says \"We'll respond within 48-72 hours.\" That doesn't help.
You explain the issue. They ask questions that show they've never done an inspection. You spend more time teaching than getting help.
Our support team includes people who've actually run inspection businesses. When you describe a problem, we understand immediately. No explaining what a sewer scope is. No teaching us about radon testing. Just solutions.
Multiple ways to get the help you need, when you need it.
Call and talk to a real person. No phone trees, no endless holds. Direct access to help.
Send detailed questions with screenshots. Get thorough written responses you can reference later.
Quick questions answered in real-time. Chat right from your dashboard.
Searchable help articles, video tutorials, and step-by-step guides. Self-serve when you prefer.
Watch how to use every feature. Learn at your own pace. Replay as needed.
Connect with other inspectors. Share tips, ask questions, learn from peers.
Switching software is daunting. We make it easy. Personal onboarding walks you through setup. Data migration assistance if you're coming from another platform. You're never left figuring things out alone.
As your business grows, your needs change. We're here for the long haul. New features? We'll show you how to use them. Adding staff? We'll train them. Questions three years in? Still here to help.
We've experienced bad software support ourselves. The frustration of explaining your business to someone who doesn't get it. That's why we built support the way we always wished it worked - fast, knowledgeable, and actually helpful.
Questions? We're here to help. Free 14-day trial, no credit card required.