Terms of Service

Last Updated: October 12, 2025

Welcome to InspectorData. By accessing or using our AI-powered home inspection software platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account or using InspectorData, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you may not use our services.

2. Description of Service

InspectorData provides an AI-powered platform for home inspectors that includes:

• AI-generated inspection reports from uploaded photos
• Automated scheduling and appointment management
• Client relationship management (CRM)
• Digital agreements and e-signatures
• Business analytics and reporting tools
• Comment library and template management
• Mobile inspection capabilities

3. Account Registration

Eligibility

You must be at least 18 years old and authorized to conduct business to use InspectorData. You represent that all information provided during registration is accurate and current.

Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your team members who access your account comply with these terms

4. Beta Access and Service Availability

InspectorData is currently in beta testing. During beta:

• The service is provided "as is" and may contain bugs or errors
• Features may be added, modified, or removed
• Service interruptions may occur for maintenance or improvements
• We welcome your feedback to improve the platform
• Beta users receive free access to premium features

5. User Responsibilities

Acceptable Use

You agree to use InspectorData only for lawful purposes. You will not:

• Upload malicious code, viruses, or harmful content
• Attempt to access other users' accounts or data
• Interfere with or disrupt the service
• Use the service for illegal activities
• Reverse engineer or copy our software
• Share your account credentials with unauthorized parties
• Scrape or extract data through automated means

Professional Standards

You are responsible for:

• The accuracy of inspection reports you generate
• Reviewing and editing AI-generated content before use
• Complying with all applicable inspection standards and regulations
• Maintaining your professional licenses and certifications
• Using our tools as aids, not replacements for professional judgment

6. AI-Generated Content

Our AI technology assists in generating inspection report content:

• Not Professional Advice: AI-generated content is a tool to assist you, not replace your professional expertise
• Your Responsibility: You must review, verify, and approve all AI-generated content before use
• Accuracy: While our AI is trained on industry standards, you are ultimately responsible for report accuracy
• Liability: InspectorData is not liable for errors in AI-generated content or your use of such content

7. Intellectual Property

Our IP

InspectorData owns all rights to:

• The platform software and source code
• AI models and algorithms
• Logos, trademarks, and branding
• Template designs and comment libraries

Your Content

You retain ownership of:

• Inspection photos and reports you create
• Client data and business information
• Custom comments and notes

You grant us a limited license to process your content to provide our services (e.g., AI analysis of photos).

8. Payment and Billing

Beta Pricing

During beta, InspectorData is free to use. Premium features are unlocked at no cost for beta users.

Future Pricing

When we launch commercially:

• Beta users will receive special "founding member" pricing
• You will be notified 30 days before any charges begin
• You may cancel your account before charges take effect
• Pricing will be clearly communicated on our website

Payment Processing

When applicable, payments are processed through secure third-party providers (Stripe). By providing payment information, you authorize us to charge your payment method.

9. Data and Privacy

Your use of InspectorData is also governed by our Privacy Policy. Key points:

• Your data is tenant-isolated (separate from other users)
• We use industry-standard security measures
• You can export or delete your data at any time
• We do not sell your personal information

10. Service Modifications

We reserve the right to:

• Modify or discontinue features with reasonable notice
• Update these Terms of Service (we'll notify you of material changes)
• Perform maintenance that may temporarily interrupt service
• Improve and enhance the platform based on user feedback

11. Termination

By You

You may terminate your account at any time by contacting support. Upon termination, you may export your data within 30 days.

By Us

We may suspend or terminate your account if:

• You violate these Terms of Service
• You engage in fraudulent or illegal activities
• Your account poses a security risk
• You fail to pay fees when applicable

We will provide reasonable notice unless immediate termination is required for security or legal reasons.

12. Disclaimers and Limitations of Liability

Service Warranty

InspectorData is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee:

• Uninterrupted or error-free service
• Complete accuracy of AI-generated content
• Compatibility with all devices or browsers
• Specific results from using the platform

Limitation of Liability

To the maximum extent permitted by law, InspectorData and its founders shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from your use of AI-generated content
• Third-party actions or content

In jurisdictions that do not allow limitation of liability, our liability is limited to the amount you paid us in the past 12 months.

13. Indemnification

You agree to indemnify and hold InspectorData harmless from any claims, damages, or expenses arising from:

• Your use of the platform
• Your inspection reports and professional services
• Your violation of these Terms
• Your violation of any third-party rights

14. Professional Licensing

InspectorData is a tool for licensed home inspectors. You represent that:

• You hold all necessary licenses and certifications
• You comply with your jurisdiction's inspection standards
• You maintain appropriate professional liability insurance
• You understand our platform assists, but does not replace, professional expertise

15. Third-Party Services

Our platform may integrate with third-party services (payment processors, mapping services, etc.). Your use of these services is subject to their terms and conditions.

16. Dispute Resolution

If you have a dispute with InspectorData:

• Contact us first at support@inspectordata.com to resolve informally
• If unresolved, disputes will be governed by the laws of [Your State/Country]
• Both parties agree to binding arbitration for disputes exceeding $10,000

17. Governing Law

These Terms are governed by the laws of the United States and the state in which InspectorData operates, without regard to conflict of law principles.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and InspectorData.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

20. Contact Us

Questions about these Terms of Service? Contact us:

• Email: support@inspectordata.com
• Website: inspectordata.com

Built by Inspectors, For Inspectors: InspectorData is designed by a Master Inspector with 11+ years of experience. We understand the challenges you face and are committed to providing tools that help you deliver exceptional service to your clients.